Does Quppy provide card acquiring?

No. Opening a Quppy Business payment account does not by itself enable a merchant to accept card payments. Card acceptance, authorisation, processing, refunds, disputes, chargebacks and reserves are handled under a separate agreement with an acquiring bank, PSP, payment facilitator or another acquiring provider. Quppy Business may provide approved account details for receiving the resulting settlement payouts.

Zuletzt geprüft am 2026-08-21

Article facts

Field	Visible value
Card acquiring by Quppy	Not included in the business payment account
Card acceptance	Handled by a separate acquiring provider
Settlement receipt	May be available through approved Quppy Business account details
Refunds and chargebacks	Handled under acquiring agreement
Rolling reserves	Handled under acquiring agreement
Acquirer acceptance of Quppy details	Not guaranteed
Last reviewed	2026-08-21

What is card acquiring?

Card acquiring is the service that allows a merchant to accept card payments. It normally includes merchant onboarding, transaction authorisation, clearing and settlement, and management of refunds, disputes and chargebacks.

What does Quppy Business provide instead?

Quppy Business is designed as a business payment-account experience. Where approved, it may provide account details that a merchant can give to an acquiring or payment provider for settlement payouts.

Why are the services separate?

The payment account and acquiring service have different contracts, providers, fees, risk controls and responsibilities. An acquiring provider assesses the merchant’s card-payment activity, while the business-account provider assesses the receipt and onward use of settlement funds.

Any referral, integration or commercial relationship would be a separate arrangement and should be disclosed. Unless Quppy expressly confirms an acquiring service, the merchant should contract with its own acquiring provider.

What should I confirm with my acquirer?

Before changing settlement instructions, confirm:

accepted beneficiary country and name;
account identifier and currency;
settlement schedule;
chargeback and reserve treatment;
required payment references;
whether virtual IBANs are accepted;
effective date of the change.

Can Quppy reject an acquiring settlement?

A settlement can be delayed, restricted, returned or reviewed if it is inconsistent with the approved profile, payer, currency, reference, provider rules or applicable law.

Learn about merchant settlements

FAQ

Can I accept Visa or Mastercard payments through Quppy Business?

Not through the business payment account alone. You need a separate acquiring or payment-processing agreement.

Can Quppy receive payouts from my acquirer?

Eligible merchants may receive approved settlement payouts, subject to Quppy/provider approval and acquirer acceptance.

Who handles refunds and chargebacks?

They are handled under the merchant’s acquiring or payment-processing agreement.

Does Quppy set my card-processing fee?

No, not as part of the business payment account. Card-processing fees are set by the acquiring provider.

Can I use multiple acquirers?

Possibly, subject to approval of each settlement relationship and account configuration.

Does Quppy guarantee an acquirer will accept its account details?

No. Each acquirer applies its own requirements.

Is a card-acquiring settlement the same as a customer bank transfer?

No. It is a payout from the acquiring or payment provider after processing customer card transactions.

Explanatory note

This article explains the intended or current Quppy Business configuration. The individual customer offer, applicable Quppy and provider agreements, approved account settings and information shown in the Business dashboard prevail if they differ from this article.

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Business accounts

Can my business receive merchant settlement payouts through Quppy?

Eligible online and offline merchants may be able to use approved Quppy Business account details to receive settlement payouts from acquiring banks, payment service providers, payment facilitators, marketplaces or card-acquiring platforms. The flow requires Quppy/provider approval and acceptance of the account details by the merchant’s settlement provider. Account approval does not guarantee that every acquirer will accept the proposed details.

Business accounts

What is the difference between merchant settlement and card acquiring?

Card acquiring is the service that enables a merchant to accept and process customer card payments. Merchant settlement is the later payout of processed funds from the acquirer, PSP or platform to the merchant. Quppy Business may provide approved account details for receiving settlement payouts, but the business payment account does not itself provide card acquiring.

Business accounts

How can virtual IBANs help with reconciliation?

Virtual IBANs can help a business reconcile incoming payments by assigning a distinct identifier to an approved acquirer, customer, store, website, entity, project or payment flow. When a payment arrives, the identifier can help the business associate it with the correct source. This can reduce manual matching, but it does not replace accounting controls, contracts or transaction evidence.

Business accounts

What is Quppy Business?

Quppy Business is the business-payment experience developed under the Quppy brand for eligible legal entities. Depending on the company’s approved configuration, it may provide access to EUR, GBP and USD balances, supported payment rails, dedicated or virtual account identifiers and merchant-settlement flows. Quppy provides the connected technology and user experience; the legal entities providing payment or crypto services are identified in the customer offer and applicable agreements.