Which terms apply to me?

Current document structure

Quppy Terms

Quppy Terms govern matters such as:

• use of the Quppy software and website;
• account access and user responsibilities;
• Quppy support and notices;
• acceptable use;
• intellectual property;
• the relationship between Quppy and the user.

Payment-provider terms

Current Quppy Terms link to 2PAYAPP LIMITED terms for euro-based SEPA processing. Additional provider terms may apply to account details, GBP services, payment rails, business configurations or future products.

Crypto-provider terms

Current Quppy Terms link to Payhound terms for applicable crypto exchange and wallet services. EEA users may also enter into a provider agreement or activation terms covering custody, exchange and crypto transfers.

Product-specific policies

Additional documents may include:

• fee schedules;
• risk disclosures;
• privacy notices;
• complaints procedures;
• card terms when cards launch;
• referral terms when an updated referral programme is published;
• business customer offers and account configurations.

Which document takes priority?

The applicable signed or accepted customer agreement normally takes priority over a general explanatory article. Provider terms govern the provider’s service. Quppy Trust Center articles explain the model but do not replace contractual documents.

Before accepting a service

Review:

• Provider legal name
• Service covered
• Effective date
• Fees and limits
• Governing law
• Complaint route
• Privacy notice
• Termination and suspension rules