Article facts
| Field | Visible value |
|---|
| Application channel | Online |
| Standard stages | Application, documents, people verification, business evidence, compliance review, offer |
| Approval guarantee | No |
| Timeline | Depends on complexity and completeness |
| Final configuration | Defined in individual offer |
| Account activation | After agreements and required checks are complete |
| Additional information | May be requested at any stage |
| Last reviewed | 2026-08-21 |
Step 1 — Complete the company application
Provide the legal company name, registration number, registered and operating addresses, website, business description, entity type, ownership structure, directors, beneficial owners, expected activity, required currencies and payment rails.
Step 2 — Upload company documents
Documents can include a certificate of incorporation, articles or memorandum, current registry extract, shareholder and director registers, proof of business address and relevant licences.
The exact list depends on the jurisdiction, entity type and business activity.
Step 3 — Verify directors and beneficial owners
Identity and address documentation may be required for directors, authorised representatives and ultimate beneficial owners. The provider may also request information about source of wealth or the origin of the company’s funding.
Step 4 — Demonstrate business activity
Evidence can include contracts, invoices, financial statements, bank or payment statements, website or application information, product documentation, acquiring agreements, processing statements and settlement reports.
Step 5 — Complete the compliance review
The review assesses whether the company, owners, business model, jurisdictions, counterparties, source of funds and expected activity are consistent with applicable law, Quppy policies and provider requirements.
The team may request clarification or additional evidence. A request for more information is not an approval or rejection by itself.
Step 6 — Receive and review the customer offer
If approved, the company receives an offer describing the exact services available, including currencies, account identifiers, payment rails, limits, pricing, permitted use, legal providers and applicable terms.
The account becomes operational after the required agreements are accepted and all activation steps are complete.
Why can onboarding take longer?
The timeline can be affected by:
- complex or changing ownership;
- multiple operating jurisdictions;
- regulated or higher-risk industries;
- incomplete, outdated or inconsistent documents;
- unclear source of funds;
- missing contracts or evidence of activity;
- acquiring or settlement flows requiring additional validation;
- changes to the requested services during review.
No fixed public onboarding time applies unless a specific approved service level is stated for the company.