Yes. Quppy supports exchange between available crypto-assets for supported pairs. You cannot assume that every asset can be exchanged directly for every other asset. The available pair, rate, estimated result, costs and regional restrictions are shown according to your country, provider and account configuration before confirmation.
Última revisión: 2026-08-21
| Field | Visible value |
|---|---|
| Crypto-to-crypto exchange | Available for supported pairs |
| Every asset-to-asset combination | Not guaranteed |
| Rate and estimated result | Shown before confirmation |
| Applicable costs | Shown where applicable |
| USDT in EEA | Unavailable |
| Solana assets | Coming soon |
| Provider in EEA | Payhound Limited |
| Last reviewed | 2026-08-21 |
Crypto-to-crypto exchange converts one supported crypto-asset into another without first asking you to make a separate fiat transfer.
Example categories can include:
These examples do not establish that a specific pair is active. Use the current asset selector in Quppy.
A typical flow is:
The product may use an underlying execution route that is not visible as a separate customer step. The final result and costs shown before confirmation are what matter to the user.
Pair availability depends on:
Current core assets include BTC, ETH, TRX, USDC and USDT where regionally available. USDT is excluded for EEA users. SOL and Solana-network support are coming soon.
Not in the EEA. USDT is not available through Quppy to users whose crypto services are configured under the EEA framework.
Outside the EEA, USDT can be available subject to country, provider, network and account eligibility. Do not infer outside-EEA availability from a general asset list; check the current selector.
Why is USDT unavailable in the EEA?
Before confirmation, Quppy should show:
Quppy does not publish a general “zero fee” or “zero spread” claim for crypto-to-crypto exchange.
No. An exchange changes the asset held in your custodial account. A blockchain transfer moves an asset to or from an external address.
An exchange can be completed without a customer-facing external withdrawal. If you later send the received asset to an external wallet, a separate blockchain network cost and transfer review can apply.
Possible causes include:
Preserve the transaction reference and contact Support if the status does not resolve or if the app requests additional information.
No. Crypto-to-crypto exchange is available only for supported pairs shown for your account.
Not necessarily. A supported direct crypto-to-crypto pair can be available without a separate fiat step.
Only if that pair is currently shown as available for your account.
No. USDT is unavailable through Quppy to EEA users.
This article does not make a free-exchange claim. Review the current quote and applicable costs.
The exchange itself is not necessarily an external blockchain transfer. A network cost can apply if you later move the asset externally.
Do not assume a confirmed exchange can be cancelled. Contact Support if the status or result appears incorrect.
Payhound Limited provides the applicable EEA exchange services within its authorised scope.
This article explains the current Quppy product configuration. The applicable Quppy and service-provider terms, country eligibility rules and information shown in the app prevail if they differ from this article.
Quppy Crypto is the custodial wallet and exchange experience inside the Quppy financial super app. Eligible users can hold supported crypto-assets, receive crypto from compatible external wallets, send crypto to compatible external wallets, exchange supported crypto-assets and move between crypto, EUR and GBP. Assets, networks, providers and availability vary by country.
Yes. Eligible users can exchange supported crypto-assets with EUR and GBP in both directions where the pair is available: fiat-to-crypto and crypto-to-fiat. The Quppy Personal IBAN remains a fiat account service; the exchange is a separate regulated Quppy Crypto service with its own provider, rates, costs, limits and regional restrictions.
Before a crypto exchange is confirmed, Quppy should show the applicable exchange rate, the amount you exchange, the estimated amount you receive and any costs associated with the operation. Rates can change before confirmation. Quppy does not currently publish one universal crypto exchange fee, spread or transaction limit in this Help Center article.
Quppy currently supports BTC on Bitcoin, ETH and USDC on Ethereum, and TRX on TRON. USDT on Ethereum and TRON is available only outside the EEA, subject to country and provider eligibility. SOL, USDC on Solana and USDT on Solana outside the EEA are coming soon.
USDT is not available through Quppy to users whose crypto services are provided under the European Economic Area regulatory framework. Quppy’s EEA crypto-service provider, Payhound Limited, excludes USDT from its EU/EEA service catalogue as part of its MiCA-compliant stablecoin policy. This is a Quppy service-availability restriction. It does not mean that simply owning USDT is generally illegal throughout the EEA.
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