How do I check which Quppy services are available in my country?

Article facts

Step 1 — Select the correct country

Choose the country where you are verified as resident for the service.

Do not select a country only because:

• you are a citizen there;
• your phone or app store is registered there;
• you are travelling there;
• you use a VPN or foreign IP address;
• you have a bank account there.

Citizenship can matter in some legal checks, but it is not always the same as residence or service configuration.

Step 2 — Choose Personal or Business

Personal and Business services have different eligibility, providers and product features.

Personal

Check:

• multicurrency IBAN;
• EUR and GBP;
• payment routes and directions;
• crypto wallet and exchange;
• assets and networks;
• card status;
• local IBAN and local-method roadmap.

Business

Check:

• whether applications are accepted;
• currencies and payment rails;
• account identifiers;
• merchant-settlement use cases;
• virtual IBAN eligibility;
• corporate crypto eligibility.

Business application submission never guarantees approval.

Step 3 — Check the exact service

Do not stop at a general country label.

For fiat, check:

• currency;
• account details;
• incoming/outgoing direction;
• payment rail;
• provider;
• fee and limits when approved.

For crypto, check:

• asset;
• network;
• receive/send/hold/exchange capability;
• regional restriction;
• provider;
• custody and exchange status.

For a card, check:

• live versus Coming soon;
• issuer;
• card type;
• supported countries;
• application status.

A service that is absent from the current list should not be treated as available.

Step 4 — Read the status and limitation

Possible statuses:

• Available;
• Limited;
• Coming soon;
• Temporarily paused;
• Unavailable;
• Not applicable.

Read any accompanying limitation. For example:

• “Available” can still mean subject to verification and limits.
• “Limited” can mean one direction or network is unavailable.
• “Coming soon” does not mean a confirmed launch date.
• “Temporarily paused” means do not initiate the affected operation.

Step 5 — Verify the provider

For regulated services, check:

• provider legal name;
• role;
• regulator;
• authorisation or registration where relevant;
• terms;
• complaints route;
• last reviewed date.

Quppy should not attribute a provider’s licence to the Quppy brand.

Step 6 — Confirm in the app before acting

Website and Help Center content can be read before onboarding, but the current account configuration determines what you can actually use.

Before a transaction:

• confirm that the service is visible;
• confirm the asset and network;
• confirm the payment direction;
• review the rate, fee or cost shown;
• check that no pause or review notice is displayed;
• follow the current provider terms.

Do not send crypto to an old address merely because it was displayed in the past.

What if the website and app disagree?

1. Do not start the operation.
2. Capture the relevant page, status and date.
3. Check whether the website’s Last reviewed date is older.
4. Review service-status notices.
5. Contact Quppy Support through an official channel.
6. Follow the current in-app restriction until the discrepancy is resolved.

Report conflicting content so it can be corrected.

What information should a country page show?

A useful country page should show a structured matrix:

This structure is more reliable than a single “Quppy is available” sentence.

Which current limitations should I recognise?

Based on the approved product model:

• incoming GBP transfers are not currently available;
• bank-card funding and withdrawals to bank cards are not currently available;
• USDT is unavailable through Quppy in the EEA;
• local European IBANs, local payment methods, USD, Solana services and Quppy cards are Coming soon.

Country pages must not present these items as live unless the source-of-truth status is formally updated.