Quppy uses service statuses to distinguish what can be used now from what is restricted, planned, paused or unavailable. “Available” means the service is live for eligible users under the stated conditions; it does not guarantee approval. “Limited” means only part of the service is available. “Coming soon” is a roadmap status, not a launch promise. “Temporarily paused”, “Unavailable” and “Not applicable” each have different operational meanings.
Última revisão em 2026-08-21
| Status | Core meaning |
|---|---|
| Available | Live for eligible users under stated conditions |
| Limited | Live only for specified capabilities, directions, networks or customer types |
| Coming soon | Planned but not live; no guaranteed launch date |
| Temporarily paused | Normally supported but currently not operational |
| Unavailable | Not offered under the current configuration |
| Not applicable | The service does not apply to the selected context |
| Last reviewed | 2026-08-21 |
Meaning: The service is live for eligible users under the conditions shown.
Available does not mean:
Example:
USDC on Ethereum — Available in the EEA where supported for the user’s country and provider configuration.
Meaning: The service is operational only within a defined scope.
A limitation can concern:
Example:
GBP functionality — Limited: selected GBP operations are supported, but incoming GBP transfers are not currently available.
Every Limited status should state the limitation in plain language.
Meaning: Quppy plans to introduce the service or feature, but it is not live.
Coming soon does not mean:
Current roadmap examples include local European IBANs, local payment methods, USD support, Solana additions and Quppy cards.
Meaning: The service is normally supported in the selected configuration but is currently unavailable because of an operational, provider, payment-rail, security, network or regulatory event.
The page should show where possible:
Do not tell users to retry repeatedly when that could create duplicate payments.
Meaning: The service is not offered in the selected country, customer type or provider configuration.
Reasons can include:
Example:
USDT — Unavailable through Quppy to users in the EEA.
Unavailable is different from Temporarily paused: it does not imply that the service normally exists in that configuration.
Meaning: The service or field does not logically apply to the selected context.
Examples:
Not applicable should not be used to hide missing information that is actually unknown.
A status should be tied to enough context:
For example:
Service status describes the product in a market.
Account eligibility describes whether a particular user or company is approved.
A service can be Available in a country while one applicant is not eligible. Conversely, a user cannot be approved for a service marked Unavailable or Coming soon in that configuration.
The latest in-product restriction and applicable terms prevail when they are more recent than a cached page.
Material changes should include:
The word Available should not remain in metadata or structured data after the visible status changes.
No. It means the product is live for eligible users under the stated conditions.
No. It means only a defined part of the service is available.
Not unless Quppy separately publishes an approved date. The status alone is not a promise.
No. Paused means a normally supported service is currently interrupted; Unavailable means it is not offered in that configuration.
Yes. Provider, legal, operational, product and account changes can affect status.
The field or service does not logically apply to the selected context.
Follow the latest in-app restriction and contact Support. Report the conflicting page so it can be corrected.
No. They must remain clearly marked as planned and must not be represented as live offers.
This article explains the current Quppy product and compliance configuration. The applicable Quppy and service-provider terms, country eligibility rules, privacy notices and information shown in the app prevail if they differ from this article.
Quppy is available to eligible users in supported markets worldwide, except sanctioned or otherwise restricted jurisdictions and markets where a service cannot be provided under applicable law or provider requirements. Availability is configured locally: the app, EUR or GBP account features, payment routes, crypto-assets, networks, Business services and future cards can each have a different status in the same country.
Quppy services differ by country because the underlying fiat, payment, crypto and future card services can be provided by different legal entities under different regulatory permissions, payment-rail rules, asset restrictions and commercial configurations. Product rollout and individual eligibility also vary. As a result, two users can use the same Quppy app but see different currencies, account details, payment directions, crypto-assets, networks, limits or providers.
Use the Quppy availability directory, select your verified country of residence and customer type, and review each service separately. Check the provider, currency or crypto-asset, blockchain network or payment rail, incoming or outgoing direction, current status, limitations and Last reviewed date. Then confirm the same status in the Quppy app before opening an account, sending a payment or transferring crypto.
The Quppy app is software, while an IBAN, payment route, custodial crypto service, crypto-asset, blockchain network or card is a separate product that can depend on a regulated provider, country, customer type and eligibility decision. An app-store listing therefore means the software can be downloaded; it does not guarantee that every service is live, approved or available for that account.
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