Skip to content

How does EUR and GBP exchange work in Quppy?

Eligible Quppy users can exchange EUR into GBP and GBP into EUR within the available Personal experience. Before confirmation, Quppy should show the selected currencies, applicable rate, estimated amount to be received and any applicable costs. Fiat exchange is separate from a bank transfer and separate from crypto exchange.

Last reviewed 2026-08-21

Article facts

FieldVisible value
EUR → GBPAvailable
GBP → EURAvailable
Final rateShown before confirmation
Applicable costsShown before confirmation where applicable
Fixed public exchange feeNot published until approved
Fixed public spreadNot published until approved
Fiat transferSeparate operation
Crypto exchangeSeparate service
Last reviewed2026-08-21

What is a EUR and GBP exchange?

A fiat currency exchange converts an amount held in one supported fiat currency into another.

Examples:

  • EUR → GBP
  • GBP → EUR

The result depends on the rate and any costs applied to the quote. It is not the same as sending money to another person or bank account.

How do I make an exchange?

The exact screen labels can change, but the expected flow is:

  1. Open the available fiat exchange function in Quppy.
  2. Select EUR or GBP as the currency you exchange.
  3. Select the other supported fiat currency as the currency you receive.
  4. Enter the amount.
  5. Review the exchange rate, estimated amount and applicable costs.
  6. Confirm only after checking the currencies and figures.
  7. Review the completed transaction in your activity history.

Do not rely on a rate shown in an old screenshot or search result. Use the current quote displayed before confirmation.

What should the quote show?

Before you confirm, the exchange view should present enough information to understand the operation:

Quote fieldMeaning
You exchangeCurrency and amount deducted
You receiveEstimated currency and amount credited
Exchange rateRate used for the conversion
Applicable costsAny fee or other cost included or added
Quote statusWhether the quote can still be confirmed

Quppy does not currently publish a universal numeric fiat exchange fee or spread in this article. The in-product quote and applicable fee schedule prevail.

How is exchange different from a transfer?

Exchange changes the currency of your balance.

Transfer moves fiat money through a payment route to or from another account.

A free EUR or GBP transfer does not mean that EUR↔GBP exchange is free. The statement “no Quppy transfer fee” applies to currently supported fiat transfers, not automatically to currency conversion.

Learn about free EUR and GBP transfers

How is fiat exchange different from crypto exchange?

EUR↔GBP exchange is a fiat currency conversion within Quppy Personal.

Crypto exchange is a separate regulated service available through Quppy Crypto. It can include:

  • EUR ↔ supported crypto-assets;
  • GBP ↔ supported crypto-assets;
  • supported crypto-asset ↔ supported crypto-asset.

The crypto provider, regional restrictions, rates, costs and limits can differ from fiat exchange.

Why might an exchange be unavailable or delayed?

An exchange can be unavailable, rejected or delayed because of:

  • account eligibility;
  • insufficient available balance;
  • minimum or maximum limits;
  • temporary provider or market availability;
  • price movement before confirmation;
  • security or compliance review;
  • technical maintenance;
  • a currency not enabled for the account.

Quppy does not publish a universal completion time. If the operation remains pending, keep the transaction reference and contact Support.

FAQ

Can I exchange EUR to GBP?

Yes. EUR-to-GBP exchange is available for eligible users.

Can I exchange GBP to EUR?

Yes. GBP-to-EUR exchange is available for eligible users.

Is EUR and GBP exchange free?

This article does not claim that currency exchange is free. Review the rate and any applicable costs before confirmation.

Is a currency exchange the same as a transfer?

No. Exchange converts one currency into another; a transfer moves funds through a payment route.

Does the free-transfer claim cover exchange?

No. No Quppy transfer fee applies to currently supported fiat transfers. Exchange costs are separate.

Can I cancel a completed exchange?

Do not assume that a completed exchange can be reversed. Contact Support if you believe an operation was made in error.

Why did the amount change before I confirmed?

A quote can change as rates update. The current confirmation screen should show the applicable rate and expected amount.

Can I exchange GBP with crypto?

Yes, for supported pairs through the separate Quppy Crypto service, subject to country and provider availability.

Explanatory note

This article explains the current Quppy product configuration. The applicable Quppy and service-provider terms, country eligibility rules and information shown in the app prevail if they differ from this article.

Accounts and transfers

What is Quppy Personal?

Quppy Personal is the individual account experience within Quppy. Eligible users can manage EUR and GBP through a crypto-friendly multicurrency IBAN, use supported European and UK payment routes and access separate crypto wallet, exchange and risk-checking services through the wider Quppy app. Availability depends on country, provider and eligibility.

Accounts and transfers

Are EUR and GBP transfers free with Quppy?

Yes. Quppy charges no transfer fee for all currently supported fiat transfers in EUR and GBP. This applies to the Quppy transfer fee on eligible SEPA Standard, SEPA Instant, Faster Payments and CHAPS operations available to the account. Currency exchange, crypto exchange, blockchain-network and third-party costs are separate where applicable.

Accounts and transfers

Can I receive GBP payments through Quppy?

No. Incoming GBP payments are not currently available through Quppy. Eligible users may still have other GBP functionality, including managing an available GBP balance, exchanging EUR and GBP, using supported GBP payment operations and accessing supported GBP-to-crypto and crypto-to-GBP exchange through a separate crypto service. Check the current configuration shown in your account before acting.

Exchange, rates and costs

Can I exchange crypto with EUR and GBP?

Yes. Eligible users can exchange supported crypto-assets with EUR and GBP in both directions where the pair is available: fiat-to-crypto and crypto-to-fiat. The Quppy Personal IBAN remains a fiat account service; the exchange is a separate regulated Quppy Crypto service with its own provider, rates, costs, limits and regional restrictions.

Exchange, rates and costs

How are crypto exchange rates and costs shown in Quppy?

Before a crypto exchange is confirmed, Quppy should show the applicable exchange rate, the amount you exchange, the estimated amount you receive and any costs associated with the operation. Rates can change before confirmation. Quppy does not currently publish one universal crypto exchange fee, spread or transaction limit in this Help Center article.